We stand behind the craftsmanship and durability of our products. Discover the details of our product warranty and learn how we ensure peace of mind through exceptional service and support.
At TaaFiti Ltd, we stand behind the quality of our premium lighting products. Our warranty policy is designed to provide you with peace of mind by protecting your investment in our products across Kenya. We are committed to ensuring that every product meets our high standards of performance and durability.
Our warranty covers manufacturing defects, performance issues, and material imperfections.
Our commitment to quality is reflected in our comprehensive warranty policy, ensuring that you receive only the best lighting solutions in Kenya.
Our warranty policy provides coverage for the following aspects:
Our standard warranty period is 12 months from the date of purchase. In some cases, select products may come with extended warranty options, providing additional protection for your lighting fixtures in Kenya.
If you encounter an issue with your product, follow these steps to initiate a warranty claim:
Please note that our warranty does not cover:
We have a dedicated service team in Kenya to assist you with any warranty claims. Our experts are available at our Nairobi office to inspect, repair, or replace your product as needed, ensuring minimal downtime.
If you need to make a warranty claim, contact us immediately at +254 745 063 099 or +254 740 508 980 and email orders@taafiti.com.
Trust in TaaFiti Ltd for reliable, quality lighting and exceptional after-sales support. Reach out today for all your warranty needs in Kenya.
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